Shipping Policy
Shipping Policy
Effective: 8th February 2025
We know you’ll be checking your inbox like a caffeinated meerkat until your Booty Butter lands on your doorstep. So, we’ll do our absolute best to get your goods to you ASAP—before your housemate/partner/mum raises an eyebrow and asks, “Another tub of that magic butt cream?”
DISPATCH TIME
We hustle hard to get all orders out the door within 48 hours (Monday to Friday).
SHIPPING COSTS & DELIVERY TIMES
AUSTRALIA & NEW ZEALAND
📦 Australia:
UNITED STATES & UNITED KINGDOM
📦 United States:
INTERNATIONAL SHIPPING
🌎 We ship worldwide! International orders have a flat rate of AUD 35, with delivery times ranging from 4-21 business days, depending on your country’s customs and postal services.✋ Duties & Taxes: Any customs duties, taxes, or fees imposed by your country are your responsibility. We can’t predict these costs, so check with your local customs office if you need details.
ORDER TRACKING
As soon as your order ships, we’ll send you a tracking number. That way, you’ll know exactly where your precious Booty Butter is—or if it’s taken an unexpected detour to Timbuktu. (Tracking info might not update in real time, but trust us, your package is on its way... not actually to Timbuktu. Probably.)
SHIPPING DELAYS
We’ll move mountains (and postal systems) to get your order to you on time, but sometimes things happen—weather delays, customs hold-ups, or a postal worker taking an unexpected snack break. If your order is taking longer than expected, drop us a message info@bootybutter.com.au, and we’ll track it down faster than you can say "chafe-free cheeks."
INCORRECT OR INCOMPLETE ADDRESSES
Double-check your shipping info before hitting that BUY NOW button! If your package gets delayed (or lost in the void) due to a typo, we can’t take responsibility for extra shipping fees or delays. Pro tip: Triple-check your address when Mercury is in retrograde. Just saying.
ORDER CANCELLATIONS OR CHANGES
Need to tweak your order? No worries! Just reach out ASAP—once it’s shipped, it’s out of our hands (literally). We’ll do our best to help before it leaves the warehouse.
THAT’S A WRAP
We know, it’s a lot—but shipping is serious business (so are happy buns). Thanks for your patience and support! Any other questions? Fire us a message info@bootybutter.com.au—we’re always happy to help. Now, go back to whatever you were doing before obsessively tracking your order. Happy riding! Booty Butter: Saving your cheeks, one ride at a time! 🍑🚴♀️"
DISPATCH TIME
We hustle hard to get all orders out the door within 48 hours (Monday to Friday).
- Orders placed on weekends or public holidays? We’ll process them the next business day.
- Quick heads up: dispatch time = how long it takes us to prep your order for shipping.
AUSTRALIA & NEW ZEALAND
📦 Australia:
- Standard shipping: AUD 10 (2-5 business days)
- Express shipping: AUD 15 (1-3 business days)
- Flat rate: AUD 15 (or NZD 17) (4-10 business days)
UNITED STATES & UNITED KINGDOM
📦 United States:
- Flat rate: USD 10
- Delivery time: 4-21 business days
- Flat rate: GBP 10
- Delivery time: 4-21 business days
INTERNATIONAL SHIPPING
🌎 We ship worldwide! International orders have a flat rate of AUD 35, with delivery times ranging from 4-21 business days, depending on your country’s customs and postal services.✋ Duties & Taxes: Any customs duties, taxes, or fees imposed by your country are your responsibility. We can’t predict these costs, so check with your local customs office if you need details.
ORDER TRACKING
As soon as your order ships, we’ll send you a tracking number. That way, you’ll know exactly where your precious Booty Butter is—or if it’s taken an unexpected detour to Timbuktu. (Tracking info might not update in real time, but trust us, your package is on its way... not actually to Timbuktu. Probably.)
SHIPPING DELAYS
We’ll move mountains (and postal systems) to get your order to you on time, but sometimes things happen—weather delays, customs hold-ups, or a postal worker taking an unexpected snack break. If your order is taking longer than expected, drop us a message info@bootybutter.com.au, and we’ll track it down faster than you can say "chafe-free cheeks."
INCORRECT OR INCOMPLETE ADDRESSES
Double-check your shipping info before hitting that BUY NOW button! If your package gets delayed (or lost in the void) due to a typo, we can’t take responsibility for extra shipping fees or delays. Pro tip: Triple-check your address when Mercury is in retrograde. Just saying.
ORDER CANCELLATIONS OR CHANGES
Need to tweak your order? No worries! Just reach out ASAP—once it’s shipped, it’s out of our hands (literally). We’ll do our best to help before it leaves the warehouse.
THAT’S A WRAP
We know, it’s a lot—but shipping is serious business (so are happy buns). Thanks for your patience and support! Any other questions? Fire us a message info@bootybutter.com.au—we’re always happy to help. Now, go back to whatever you were doing before obsessively tracking your order. Happy riding! Booty Butter: Saving your cheeks, one ride at a time! 🍑🚴♀️"
